FOXFINE Privacy Policy
Last Updated and Effective Date: October 1st 2024
At FOXFINE, your privacy is our top priority. Our Privacy Notice explains how we manage the Personal Information you share with us through our websites, apps, social media pages, and other connected platforms (collectively referred to as the “Site”). We aim to keep you informed and empowered by detailing your options regarding collecting, sharing, and using your Personal Information.
We are constantly working to improve our Privacy Notice to better serve you. Rest assured that any updates will be implemented immediately upon posting to the Site. Any significant changes will be clearly communicated to you. Thank you for your understanding and support.
1. Personal Information We Collect
We may collect various types of Personal Information. "Personal Information" refers to information that uniquely identifies, relates to, describes, or can be linked to you.
The types of Personal Information we collect may include:
- Contact Information: If you submit an inquiry, register for an account, or provide information on our Site, we may collect your contact information, such as your name, address, email address, demographic information, and phone number.
- Customer Records: In order to provide you with relevant information, we may collect information related to the stage of your pregnancy and/or the age of your children.
- Commercial Information: This includes information about purchases, subscriptions, products and services you have shown interest in, payment processing information, and other commercial details.
- Location Data: While navigating our Site, your mobile device or browser may share your location data through WiFi and GPS. We will collect this information based on your phone and browser settings.
- Usage Information: When you use our Site, our servers may automatically record information, including your Internet Protocol address (IP Address), browser type, referring URLs (e.g., the site you visited before coming to our Site), and domain names associated with your internet service provider, as well as other information related to your interaction with the Site.
- Professional or Employment-related Information: In some cases, we may collect your occupation to verify professional discounts before providing them.
- Communication Information: We may collect the contents of your communications with us, whether via email, chat functionality, social media, telephone, or other means, as well as inferences we may draw from other personal information we collect. Where permitted by applicable law, we may also collect and maintain records of calls and chats with our agents, representatives, or employees via message, chat, post, or similar functionality. - Inferences: We may draw inferences from the information we collect about you to create a profile reflecting your preferences.
2. How We Collect Your Personal Information
We may collect your personal information in the following ways:
- Directly from you: For example, if you contact us or request/purchase products, services, or information from us. - From third parties: We may receive personal information from business partners, subcontractors, advertising networks, analytics providers, and search information providers.
- Through online tracking technologies: We and our service providers may use cookies, pixels, web beacons, and local storage to collect usage and browser information about how you use the site. This information helps us operate certain features of the site, personalize your experience, and understand which site features are most interesting to you and other users.
3. Cookies and Other Tracking Technologies
We use various tracking technologies to collect information to help operate certain features of the Site, enhance user experience through personalization, and better understand user interests. These technologies may include or be combined with Personal Information.
Cookies: We collect data from cookies, which are stored on your computer or mobile device. This data includes browser type, time spent on the Site, pages visited, referring URL, language preferences, and aggregated traffic data. We use this data for security, navigation, displaying content, collecting statistics, personalization, and recognizing your computer to assist your use of the Site. We also gather statistical data to improve design and functionality, understand usage, and resolve questions.
Pixel Tags and Similar Technologies: We collect data from pixel tags (web beacons and clear GIFs) to track user actions, measure marketing campaign success, and compile usage statistics.
Online Behavioral Advertising: We use third parties to provide interest-based advertising services. These services may serve customized advertisements based on predictions about user interests generated from visits to websites, including this Site. The data collected may be associated with Personal Information. These advertisements may appear on the Site or other websites or be sent via email.
We use Google Ads to serve ads across various websites. Google uses Cookies to collect data about your visits to the Site to generate targeted advertisements on other websites. You can opt out of this type of advertising by visiting Google’s Safety Center and Ad Settings.
To change your preferences for online ads or obtain more information about ad networks and online behavioral advertising, visit the National Advertising Initiative Consumer opt-out page or the Digital Advertising Alliance Self-Regulatory Program. Changing settings with individual browsers or ad networks may not carry over to others. Depending on the opt-outs you request, you may still see our ads. Opting out of targeted advertising does not opt you out of all ads, just those targeted to you.
Analytics: We use analytics services, including Google Analytics, to analyze website traffic through cookies and similar technologies. You can learn more about how Google uses data and download the Google Analytics Opt-out Browser Add-on.
Refusing cookies and similar technologies: Most browsers allow you to block, delete, or disable cookies, and your mobile device may allow you to disable unique identifiers and location data transmission. However, rejecting cookies or blocking device identifiers may limit some features or functionality of the Site.
We may permit certain third parties to enable cookies or other methods to gather information about your use of the Site and may combine this information with any Personal Information they may have about you. The use of such tracking information by a third party depends on their privacy notice. We do not respond to Do Not Track (“DNT”) signals sent by your browser at this time.
4. How We Use Personal Information
We may use Personal Information to:
- Operate the Site, fulfill customer requests, complete purchases, and support our business functions
- Protect against criminal activity, claims, and other liabilities
- Support and personalize the Site and our advertising efforts
- Protect the security and integrity of the Site
- Meet our contractual requirements
- Comply with applicable legal or regulatory requirements and our policies
- Fulfill any other lawful purpose for which the Personal Information is collected
5. Disclosure of Personal Information
We may disclose your Personal Information in the following circumstances:
- Among Our Affiliates and Subsidiaries: We may disclose Personal Information among the FOXFINE family of companies for business and marketing purposes
- To Service Providers: When we hire a service provider to help operate the Site or our business, we may give access to Personal Information as necessary
- For Legal Obligation or Safety Reasons: When we have a good faith belief that access, use, preservation, or disclosure of Personal Information is reasonably necessary for legal compliance, safety, or security
- In the case of a Merger or Sale: If we are involved in a merger, acquisition, or any form of transfer or sale of some or all of its business, Personal Information may be transferred along with the business
6. How Long Do We Keep Your Personal Information
We will retain your Personal Information for as long as necessary to fulfill the purposes for which it has been collected or any more extended retention period required by law.
7. How We Protect Your Personal Information We make reasonable efforts to protect the confidentiality and security of the Personal Information we process. However, we cannot guarantee the security of Personal Information during its transmission or storage on our systems.
8. Your Choices and Controls Depending on where you live, you may have the following rights concerning your Personal Information: - Access: You may have the right to know what Personal Information we have collected about you and to access such data - Data portability: You may have the right to receive a copy of your information in a portable and readily usable format - Deletion: You may have the right to delete your Personal Information that we have obtained, subject to certain exceptions - Correction: You may have the right to correct inaccuracies in your Personal Information - Opt out of specific processing: You may have the right to opt out of the processing of your information for specific purposes If you wish to exercise any of these rights, please see Section 12 below. To opt out of marketing emails, please email us at support@foxfine.com or follow the instructions in the email or text. Please note that even if you unsubscribe from certain correspondence, we may still need to contact you with important transactional or administrative information, as permitted by law. Additionally, if you withdraw your consent or object to processing your Personal Information, or if you choose not to provide certain Personal Information, we may be unable to provide some or all of our services to you.
9. International Use of the Site This Site is hosted in Canada. Additionally, we may process your Personal Information in the United States and China for the purposes outlined in this Notice. Please note that your personal information is being transferred to, stored, collected, or processed in Canada, the United States, and China, where our data center and servers are located and where we operate.
10. Children’s Privacy We do not knowingly collect or solicit Personal Information from children under 16. If we become aware that we have collected Personal Information from a child, we will promptly take steps to delete that information. If you are a parent or legal guardian and believe that your child has provided us with their Personal Information, please get in touch with us via email at support@foxfine.com or using the information listed in Section 13.
11. Links to Third-Party Websites We are not responsible for the practices employed by any websites or services linked to or from the Site, including the information or content contained within them. We encourage you to investigate and ask questions before disclosing Personal Information to third parties, as any Personal Information disclosed will be subject to the applicable third party’s privacy notice.
12. Notice to California Residents This section applies to our collection and use of Personal Information if you are a resident of California, as required by the California Consumer Privacy Act of 2018 and its implementing regulations, as amended by the California Privacy Rights Act (“CCPA”), where “Personal Information” has the definition outlined in the CCPA. This section describes (1) the categories of Personal Information collected and disclosed by us, (2) your privacy rights under the CCPA, and (3) how to exercise your rights. We make the following disclosures regarding the Personal Information we have collected within the 12 months preceding the Effective Date of this Privacy Policy: Sources of Personal Information We collect Personal Information from the categories of sources detailed in Section 2 above: (i) directly from you, (ii) data collected automatically through tracking technologies, and (iii) from third parties. Use of Personal Information We collect personal information for business and commercial purposes, as detailed in Section 3 above. Disclosure of Personal Information The categories of third parties to which we disclose personal information for a business or commercial purpose or to whom we sell or share personal information are summarized in the chart below. We do not knowingly sell or share the personal information of minors under the age of 16.
We will keep each category of your Personal Information for as long as needed to fulfill the purposes described in Section 3, unless required by applicable laws. Factors we will consider in determining how long we will keep your Personal Information include whether: we need your Personal Information to provide you with products or services you have requested; we still have a relationship with you; you have requested information, products, or services from us; we have a legal right or obligation to keep your information; we have an obligation to a third party that involves your information; our retention or recordkeeping policies and obligations require that we keep your information; we have an interest in providing you with information about our products or services; and we have another business purpose for keeping your information.
Subject to certain exceptions, if you are a resident of California, you may have the following rights:
Please keep the following in mind:
- Only you or an authorized agent you have approved may request access to your Personal Information or make any related requests. You may also request information on behalf of your minor child.
- You can only request access to or portability of your data twice within 12 months. When making a request, you must:
- Provide enough information for us to verify that you are the person whose personal information we have collected or an authorized representative.
- Clearly describe your request so we can understand, evaluate, and respond appropriately.
- Other California Privacy Rights: If you are a California resident and have a business relationship with us, you can request information about our disclosure of specific categories of personal information to third parties for direct marketing purposes. This request can be made once per calendar year.
13. Exercising your Individual Privacy Rights:
You will not face any discrimination for exercising your privacy rights. This means we will not deny you goods or services, offer different prices or quality, or provide a different level of service based on your privacy choices.
To exercise your privacy rights under applicable data protection law, please submit your request to us by emailing support@foxfine.com.
Verification: We must verify your identity before fulfilling your requests. If we cannot initially verify your identity, we may request additional information to complete the verification process. We will only use Personal Information provided in a request to confirm the requestor’s identity. Suppose you are an authorized agent requesting on behalf of a California consumer. In that case, we will also need to verify your identity, which may require proof of your written authorization or evidence of a power of attorney.
We strive to respond to requests within the period required by applicable law. We will inform you of the reason and extension period in writing if we need more time.
We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If the request warrants a fee, we will explain the reason and provide a cost estimate before completing your request.
We cannot respond to your request or provide personal information if we cannot verify your identity and confirm that the personal information relates to you. Making a verifiable consumer request does not require creating an account with us.
We may deny specific requests or fulfill some in part, as permitted or required by law. For example, if you request to delete Personal Information, we may retain Personal Information that we need to keep for legal purposes.
This Privacy Notice is available to consumers with disabilities. Please click here to access this Privacy Notice in an alternative downloadable format.
Appeals: If you are not satisfied with the resolution of your request and you have the right to appeal, our response to your request will include information about our appeal process.
14.Changes to this Privacy Notice:
Please note that we may modify or update it occasionally, so please review it periodically. We may provide you with a revised Privacy Notice if there are material changes. Unless otherwise indicated, any changes to this Privacy Notice will apply immediately upon posting to the Site.
15.Contact Us:
If you have any questions about our practices or this Privacy Notice, please get in touch with us at support@foxfine.com.